FAQs

1. What types of cleaning services do you offer?
We provide everything from routine maintenance cleans to detailed deep cleans, move-in/move-out services, and specialty cleaning for specific areas of your home or business. Every service is customized to fit your needs and schedule.

2. Do I need to provide cleaning supplies and equipment?
No, we arrive fully equipped with professional-grade tools and products. If you have a preferred product, we are happy to use it.

3. How far in advance should I book a cleaning?
We recommend booking 2-3 weeks in advance to secure your preferred date and time, especially for larger or seasonal projects.

4. Can I request the same cleaner for each visit?
Absolutely. We know consistency matters, so we’ll make every effort to ensure you work with the same trusted team member each time.

6. What is your cancellation or rescheduling policy?
We ask for at least 48 hours’ notice so we can adjust our schedule. Cancellations with less than 48 hours’ notice may incur a fee.

7. Do you offer deep cleaning or move-in/move-out cleaning?
Yes, we specialize in both, making your space sparkle before you settle in—or ensuring it’s pristine when you leave.

8. How long will my cleaning take?
That depends on the size and condition of your space. We provide an estimated time frame during your booking so you’ll know what to expect.

9. Do you offer same-day or emergency cleaning?
When our schedule allows, we do our best to accommodate urgent requests. Contact us to check availability.

10. Can you clean while I’m not home?

Yes, many of our clients prefer this option. We’ll arrange secure access to your home and ensure it is locked and protected when we leave. This allows us to work efficiently without disrupting your day, and you can return to a beautifully clean space without any inconvenience.

1. What areas of my home or business can you organize?
We organize kitchens, closets, pantries, offices, garages, storage areas, and more. Whether it’s a single drawer or your entire home, we’ll create order that lasts.

2. Do I need to be home during the organizing session?
It’s up to you. Many clients enjoy being involved in the process, while others prefer to let us handle everything and return to a beautifully organized space.

3. Will you help me decide what to keep, donate, or discard?
Yes. We guide you through the process with compassion and without pressure, helping you make decisions that feel right for your lifestyle.

4. Do you provide storage products or make recommendations?
We can source high-quality storage solutions for you or recommend products that fit your style and budget. The cost of those products is provided by the client or in the final invoice. 

5. How long does a typical organizing project take?
It depends on the size of the space and your goals, but we always provide a clear estimate before starting.

6. Can you organize in stages if I can’t do it all at once?
Absolutely. We can create a phased plan that fits your timeline and budget.

7. Do you handle donations or junk removal?
Yes, we can coordinate donation drop-offs and arrange for removal of unwanted items when needed.

8. Will my space stay organized long-term?
Our systems are designed for everyday use, and we provide tips so you can maintain the results for years to come.

1. What can I expect during a design consultation?
We’ll discuss your style, needs, and goals, then create a plan that blends functionality with beauty. You’ll leave with a clear vision and actionable next steps.

2. Do you work with a specific style or can you adapt to my taste?
Your style is our style. We can design in any aesthetic, from modern minimalism to timeless elegance.

3. Can you help with small updates or only full-room designs?
Both. Whether you want to refresh a single corner or transform your entire home, we can tailor our services to your project.

4. Do you source furniture, décor, and finishes for me?
Yes, we can handle all sourcing and procurement to ensure every piece complements your space perfectly.

5. What if I already have pieces I want to incorporate?
We love working with your existing furniture and décor. We’ll integrate them seamlessly into your updated design.

6. Can you work within my budget?
Yes. We can create beautiful, functional spaces at various budget levels by sourcing smartly and prioritizing where to invest.

7. How long does the design process take?
The timeline varies by project size, but we provide a detailed schedule at the start so you know exactly what to expect.

1. Which areas do you serve?
We proudly serve clients throughout New Haven, Fairfield, & Middlesex Counties.  Services outside this area may be subject to a travel surcharge. 

2. Are you insured?
Yes, Christopher Gabriel Home Solutions is fully insured for your peace of mind.

3. How do I book a service?
You can book through our website or email us. We’ll confirm your service and provide any next steps within 2 business days.

4. What payment methods do you accept?
We accept major credit cards, debit cards, venmo and select digital payment platforms. We can also keep a card on file for recurring customers.

5. Do you offer gift certificates?
Yes, our gift certificates make the perfect present for housewarmings, newlyweds, or anyone who deserves a refreshed space.

6. Do you have package deals or ongoing service plans?
We offer recurring service discounts and bundled packages for clients who book multiple services. We also provide discounts for referrals as well. 

7. What safety or health precautions do you follow?
Our team follows strict health protocols, including sanitizing equipment and using protective gear when needed, and our team researches our products before we use them, to keep your home and family safe.

8. Can I combine cleaning, organizing, and design services in one project?
Yes, many clients choose a blend of services for a complete home refresh. We’ll create a custom package to fit your needs.

9. How far in advance should I schedule?
For best availability, we recommend scheduling at least 1–2 weeks in advance, especially during busy seasons.